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Guiding students through undergrad

A recently wide-released mobile app, Guide, was dispersed to Suffolk University’s undergraduate population this fall so students can stay updated on important tasks and milestones on-the-go.

With a simple user interface, students are encouraged to explore the tools given through the app and allows a student to discover a new major or view a class schedule. The app currently provides freshmen and transfer students the opportunity to succeed at Suffolk through the “Journeys” tab. This tab provides several core “checklists” that familiarize students with financial aid, getting involved on campus and other important aspects of the Suffolk experience.

“The concept around Guide is the nudge theory. You’re putting information in front of students around the time that they need it and getting their attention, the “nudge,” to hopefully follow through with that,” said Assistant Provost Katherine Sparaco, who has overseen the Division of Student Success, in a recent interview with The Suffolk Journal. “It’s in the mobile space where students are, getting their attention for any number of things us administrators are challenged with.”

This decision, while having a positive reception, has been met with some slight pushback by students. Some have expressed how this is another app on this list of apps that Suffolk has provided to students.

“Guide is an invaluable resource for incoming students because it acts like an advisor telling them what you need to get done. But there is a need, I think from talking with Suffolk students, for an app that acts like a one-stop-shop for Suffolk University at an institutional level,” said Student Government Association Vice President Yasir Batalvi in a recent interview with The Journal. “I can’t overstate the importance of an app like that. Blackboard Mobile, Guide, Get Mobile, Livesafe; these serve invaluable purposes, and I don’t mean to diminish any of that by saying we need a one-stop-shop solution to some of Suffolk’s connectivity problems.”

As of Friday, Bisconti said that of the 4,000 undergraduate students who received the email to download the app, over 20 percent have downloaded the app.

*This article has been edited for content size. No specific statements have been altered. The original version of the article can be found at: The Suffolk Journal | Guiding students through undergrad, by Nathan Espinal.